All calls we take will be anonymous and confidential.
We really do. We take your privacy very seriously.
No. Even if you’ve done something you don’t like that you’re worried about. You can trust us to protect your privacy.
The only case where we will not be able to keep our commitment is if you are at risk: if you tell us that someone is harming you or may harm you in the future, or there is a danger to your life or the life of someone in your family, if you are planning to harm yourself…..
In these cases we will always ask you to give us your personal information (your name and surname, where you live, your telephone number, etc.), so that we can inform the entities and professionals that can help you about your situation.
Because it is illegal for us not to report such cases to the authorities, we must do this for your welfare and to keep you safe. But remember, you have to be the one to give us your details so that we can do this.
Call the phone number
900 20 20 10